Terms of Service

Effective 2026-11-08. Version 2026-11-07.1.

About these terms

These terms are an agreement between you and Jade X2 Inc. (“Jade X²”, “we”, “us”). They apply when you use our website, jadex2.com, and when we provide professional services to you. We work with businesses, including sole proprietors. If you use the website or our services for an organization, “you” means that organization, and you confirm that you have authority to act for it. You must be 18 or older to engage our services.

When we provide services, we agree their details with you in a proposal, statement of work or other agreement that we both accept (“your agreement”). If your agreement conflicts with these terms, your agreement controls. Our Privacy Policy explains how we handle personal information.

Our professional services

We provide professional services, such as the AI-assisted executive services, custom software and AI and automation work described on this website. Your agreement sets out the scope, deliverables, schedule and fees for each engagement. We start work once we have both agreed its scope, and we perform the services with reasonable skill and care.

The software platform, demos and prices

• Our business software platform is in development and isn’t available to customers yet. We don’t currently sell subscriptions to it.
• The website describes the platform as we plan it. A description of a feature that isn’t available yet is not a promise that it will become available, or when.
• Prices shown on the website are illustrative. They show how pricing is intended to work and are not an offer. The price of any service is set in your agreement.
• The demos use fictional companies and data. Please don’t enter real personal or business information in them.

Using the website

You may use the website for lawful purposes. Please do not:

• disrupt or overload it, or try to reach parts of it that aren’t public;
• test its security without our written permission;
• upload malicious code, or content you have no right to share;
• collect information from it by automated means, other than ordinary search-engine indexing; or
• use it to mislead anyone or to break the law.

We may restrict access to the website to protect it or other people.

Accounts and access

The website doesn’t offer customer accounts yet. If we give you access to an account or system as part of a service, use it only for that service, keep your sign-in details secure, and tell us promptly about any unauthorized access. You are responsible for activity under the access you control.

Your responsibilities as a client

So that we can do the work well, you agree to:

• give us accurate information, and the access, decisions and approvals the work needs, when it needs them;
• name a person who can make decisions for your business about the services;
• make sure you have the right to share with us the information and materials you provide; and
• review deliverables before you rely on them.

Your business decisions, and your legal, tax, financial and regulatory obligations, remain yours. Unless your agreement expressly includes it, our services are not legal, tax, accounting or investment advice.

Fees and payment

• Fees, expenses and payment schedules are set in your agreement.
• Invoices are due as your agreement or the invoice states.
• Fees don’t include taxes, which are added where they apply.
• Payments may be processed by payment providers, such as Stripe, that you authorize to make the payment. Their own terms apply to that processing.
• If a payment is overdue, we may pause the services after telling you, until it is resolved.

Changes to the services

Either of us may ask to change the services. A change takes effect once we have both agreed it in writing, which can be by email, including any effect on the fees or the schedule.

Cancellation and refunds

Cancellation and refunds follow your agreement. If your agreement doesn’t cover them:

• either of us may end an engagement by giving the other written notice, which can be by email;
• you pay for the services performed, and the approved expenses incurred, up to the date it ends; and
• we refund any fees you paid in advance for services we haven’t performed.

Nothing in these terms limits any right to cancel or to a refund that you have under the law. Using the website and its demos is free, so there is nothing to cancel.

Confidentiality

Each of us will keep confidential the non-public information the other shares in connection with the services, use it only for the engagement, and share it only with people who need it for the engagement and who are bound to keep it confidential. This doesn’t apply to information that is or becomes public through no fault of the receiving party, that it already knew or develops independently, or that it receives lawfully from someone else. If the law requires either of us to disclose the other’s confidential information, that party will, where the law allows, tell the other first. Any separate confidentiality agreement between us also applies.

Your information and AI

• Your business information remains yours. We use it only to provide the services and as our Privacy Policy describes.
• Some of our services use AI tools, as their descriptions on this website explain. When they do, we use your information in them only for your engagement. If you would rather we didn’t use AI tools with your information, tell us and we will agree how the work is done without them.
• Decisions that affect your customers, your pricing or your money stay with people.
• When an engagement ends, we return or delete your information as your agreement describes. We may keep copies we need for legal, tax or accounting purposes or as a record of the work, and they stay confidential.

Intellectual property

• The website and its content belong to Jade X² or its licensors. Other companies’ names and trademarks belong to their owners.
• Ownership of the deliverables of an engagement is set in your agreement. If it doesn’t say: once you have paid for them in full, you own the deliverables we create specifically for you, and we keep ownership of the materials, tools and methods we had before or develop independently, which you may use as part of the deliverables.
• We may reuse the general skills and knowledge we gain from our work, but not your confidential information.
• If you send us suggestions, we may use them without obligation to you.

Other companies’ products and services

The services may involve software or services from other companies, such as tools your business already uses. Their own terms apply to them, and we aren’t responsible for them. Mentioning or showing another company’s product on our website doesn’t mean a partnership with, or an endorsement by, that company.

Security and availability

We take reasonable measures to protect the website and the information you share with us, but no system is completely secure. The website is provided as it is available: we may change, suspend or stop any part of it, and we don’t guarantee that it will always be available or free of errors.

Disclaimers

The website’s content is general information, not professional advice. Except as these terms or your agreement state, and to the extent the law allows, the website and the services are provided without any other warranties, express or implied. Nothing in these terms limits rights you have under the law that cannot be limited.

Limitation of liability

To the extent the law allows:

• neither of us is liable for indirect, incidental, special or consequential losses, such as lost profits or lost revenue; and
• our total liability for all claims relating to the website or the services is limited to the fees you paid us for the services giving rise to the claim in the 12 months before the event that gave rise to it.

These limits don’t apply where the law doesn’t allow liability to be limited. If your agreement sets different limits, your agreement controls.

Suspension and termination

We may restrict or end your access to the website if you misuse it. Ending an engagement is covered by your agreement and under “Cancellation and refunds”. Terms that by their nature should continue, such as confidentiality, intellectual property, payment of amounts owed and the limits of liability, continue after an engagement or your use of the website ends.

Disputes and governing law

These terms are governed by the laws of the State of Minnesota. Disputes are resolved in the courts located in Minnesota. There is no mandatory arbitration and no class-action waiver.

If you have a concern, please contact us first; we will try to resolve it with you informally. Doing so is voluntary and does not limit your legal rights, including your right to go to court.

Notices

We send notices about the services to the contact details in your agreement, or to the email address you use with us. Please send notices to us at info@jadex2.com or at our mailing address below.

Changes to these terms

We may update these terms. We will post the updated terms on this page with a new effective date and version, and earlier versions are available from us on request. An update applies from its effective date and doesn’t change an agreement we have already made with you unless we both agree. If you use the website after an update takes effect, the updated terms apply to that use.

General

• These terms and your agreement are the whole agreement between us about their subject.
• If any part of these terms can’t be enforced, the rest still applies.
• If either of us doesn’t enforce a term straight away, that doesn’t waive it.
• Neither of us may transfer these terms or your agreement without the other’s consent, except to a successor in a merger or a sale of all or part of the business.
• Neither of us is responsible for delays caused by events beyond our reasonable control.
• We work as an independent business, and these terms don’t create a partnership, agency or employment relationship.

Contact us

Questions about these terms? Email info@jadex2.com, call 1-888-523-JADE (1-888-523-5233), or write to us:

You can also use our contact page.